Streamline referrals.
Cut admin.
Unlock capacity.
Gateway® is a digital referral support platform that helps Secondary Care reduce delays and free up resources by eliminating inefficiencies and unnecessary admin in referral pathways – including the burden of Referral Assessment Services (RAS).
By ensuring every referral from primary care is complete, clinically validated, and aligned with local pathways, Gateway® cuts manual triage, reduces backlogs, and gets patients to the right care, faster.
It also helps route suitable patients into community-based services, easing hospital pressure and ensuring care happens in the most appropriate setting.
Tackle inefficient
RAS processes
Gateway® embeds clinical logic and pathway rules into referrals at source to reduce inappropriate referrals and RAS bottlenecks.
Auto-filled referrals
A standard set of clinical information is auto-extracted from the patient's primary care record.
Build your pathways
Referrers are guided by dynamic, evidence-based questions aligned to your local pathways.
Clinical validation
Referrals are clinically validated at source for accuracy and appropriateness – with any issues being flagged before submission.
Improved quality
Patients will be referred into the right clinic, the first time, as defined by you.
Efficient referral management from day one
Built-in referral pathways reduce variation and improve quality, freeing Secondary Care teams to focus on patient care.
Pathways with clear criteria
The Gateway® team will work with you to build your referrals pathways into the system, meaning referrers work to your inclusion/exclusion criteria and clinic routing.
Clearer skin images, better care
The Capture® app allows primary care to send high-quality dermatoscopic images to support patient care.
Clinical quality
Gateway® ensures referrals are complete and correctly routed from the start
Cut delays, speed up care
Improved referral quality and routing ensures admin and delays are minimised.
Integrated care
Gateway® works in all parts of the healthcare system to support true integrated care and appropriate referral routing.
Streamline referral
submission
Gateway simplifies referral creation so wider Primary Care clinicians can send accurate, complete referrals without relying on General Practice.
Right path, no delays
Referrals will be sent to the right service the first time.
Safe, validated referrals
Clinically validated in Primary Care to your defined criteria.
Patient Choice
Confidence in the routing of referrals will enable you to switch on ‘directly bookable slots’.
Why Secondary Care uses Gateway®
Transform incoming referrals
Gateway® prevents inappropriate or incomplete referrals from being made into your services.
Less admin burden
Gateway® reduces RAS workload and cuts manual triage – enabling more time for direct patient care.
Trustworthy referral routing
Gateway® enables referrals to be routed to the right place, the first time.
Support patient choice
The confidence in referral quality will enable you to switch on 'directly bookable slots'.
Support elective recovery
Efficiencies in referral management prevent delays to treatment – supporting your elective recovery efforts.
Integrated care closer to home
Gateway® frees up Secondary Care capacity by directing appropriate referrals into alternative services.