Referral optimisation, built around real clinical practice

Co‑designed with clincians, commissioners, general practice, secondary care, opticians and dentists together to deliver safer, faster, quality referrals – to help patients access care quicker.

Who we help

General Practice

Making referrals simpler for busy practice teams

Save time making referrals, avoid rejections and improve clinical quality.

Secondary Care

Receiving clearer, more complete referrals

Gateway helps ensure referrals contain the clinical information teams need - supporting safer triage, fewer clarifications, and more timely patient care.

Patients

Helping you get to the right care sooner

Your referral is guided to the most appropriate service first time, helping avoid delays and unnecessary appointments.

Commissioners

Supporting consistent, high‑quality referrals across the system

Gateway supports referral optimisation by reducing variation, improving clinical completeness, and helping services work together to deliver better patient experience.

Opticians & Dentists

Making direct referrals clearer and more consistent

Submit secure, digital referrals using a guided approach that helps ensure the right information is included and patients are directed appropriately.