Real impact,
real insights

Learn how our Gateway® products support the NHS and transform referral management

Care Navigation Beyond Primary Care

Across the NHS, teams are grappling with unrelenting demand, workforce pressures, and rising patient expectations. Care navigation has been successfully implemented in primary care to help with this complexity. This approach – sometimes referred to as ‘signposting’, ‘triage’ or ‘digital triage’ – is designed to support a safer, more equitable and sustainable general practice. Key […]

Care navigation

From Battleships to Chess: Smarter Referrals, Better outcomes for Primary Care

The NHS is navigating rough waters in recovering elective care services. Years of growing demand, workforce shortages, and limited infrastructure have contributed to a backlog that now stretches into the millions. While progress has been made to reduce the longest waits, achieving timely and efficient elective care remains a complex and urgent priority for the […]

Reclaiming Time in Secondary Care: How Gateway Improves Referral Quality…

Delivering timely elective care is a critical priority for the NHS – clearly outlined in the NHS Long Term Plan – with a focus on reducing variation, improving access, and making smarter use of digital tools. We know these goals remain difficult for secondary care teams to realise. Despite improvements in reducing the longest waits, […]

Delivering the NHS 10-Year Vision – How Gateway Is Transforming Referrals at Every Level

The NHS 10-Year Plan is clear: the future of care is community-first, digitally powered, and clinically intelligent. Let us step you through how our flagship platform – Gateway® – is already turning that vision into a reality. Hospital to Community The plan prioritises a shift from hospital-based care to more integrated, community-led models. Gateway® enables […]