Improve quality.
Unlock capacity.
Reduce costs
Gateway gives commissioners the tools to deliver high-quality, clinically validated referrals at scale – reducing variation, increasing capacity, and cutting administrative overheads across the health and care system.
Smarter referrals,
better outcomes
By embedding referral checks and clinical logic at the point of creation, Gateway® ensures every referral meets agreed standards before it reaches Secondary Care – avoiding delays, preventing rework, and unlocking appointment slots. It also helps direct appropriate referrals into community services – often overlooked in current pathways – to make better use of local capacity and support care closer to home.
With real-time business intelligence, commissioners gain full visibility of referral trends, pathway usage, and service performance, enabling informed, data-driven decisions.
Raise referral
quality at source
Variation in referral quality leads to wasted appointments, delayed diagnoses, and unnecessary costs. Gateway® standardises the process by guiding referrers through evidence-based, locally aligned pathway criteria before the referral is sent.
01.
Manual entry minimised
Clinical information is automatically extracted from the patient record to keep manual entry to a minimum.
02.
Referral validation built-In
Referrals are validated against national and local pathway requirements before they are submitted.
03.
Flagged instantly, fixed fast
Incomplete or inappropriate referrals are flagged instantly for review, ensuring a smoother patient journey.
04.
Referrals without variation
Gateway® enables consistent, high-quality referrals that reduce variation across the system.
05.
Right care, closer to home
Support referrals into community-based services where clinically appropriate, reducing pressure on acute services.
Free up clinical
and administrative capacity
Rejected referrals and manual triage consume valuable resources. Gateway® routes patients to the right service the first time – reducing back-and-forth between services and minimising unnecessary Referral Assessment Service (RAS) workload.
Efficient pathways
Streamlined, standardised pathways that reduce admin and triage overheads.
Less rework
Cuts the cost of rework and repeated investigations.
More capacity
Unlocks appointment slots that would otherwise be wasted.
Better flow
Improves patient flow across elective services.
Right place
Expands utilisation of community services, ensuring patients can be seen in the most appropriate setting.
Use real-time data to improve services
The live business intelligence dashboards in Gateway® give commissioners actionable insight into referral volumes, priority levels, and service usage.
See referrals in real time
Live dashboards track referral volumes, priority levels, and service usage.
Spot variations instantly
Identify variation between practices, clinicians, and localities.
Find pressure points fast
Spot bottlenecks and areas under pressure.
Data that guides strategy
Inform elective strategy and make commissioning
decisions based on robust, up-to-date data.
Reveal untapped capacity
Highlight underused community pathways to support
balanced service planning.
Ensure value and compliance
Gateway® is fully compliant with NHS procurement frameworks, making it simple to implement with transparent pricing and no hidden costs.
Approved and future-ready
Approved via GPITF, PCARP, and ready for future PCSS frameworks.
Training without limits
Unlimited training and support included.
Shaped by your feedback
Free ongoing feature development based on user feedback.
Go live without disruption
Rapid implementation without service disruption.
Why commissioners choose Gateway®
System integration
Gateway® fully integrates with existing Primary and Secondary Care systems.
Open more referral routes
Gateway® opens referral routes for wider health services, supporting fairer distribution into hospital, community and wider Primary Care services
Improve patient experience
Improves referral quality and consistency across the system, translating to better patient experience.
Support elective delivery
Reduces inappropriate referrals and wasted appointments, supporting elective delivery and investment into direct patient care.
Better decision making
Gateway® provides real-time insight for better strategy development and decision making.
Ease of commission
Gateway® is fully compliant with NHS procurement routes with transparent pricing