Simplify referrals.
Empower clinicians.
Save time
Gateway® is a smart digital referral platform that cuts total referral time, removes rejections, and supports clinical quality – reducing workload and admin in general practice.
It also opens more referral routes, helping clinicians connect patients with the most appropriate care more quickly.
Faster, smarter referrals that get accepted the first time
Built-in pathway guidance and automation create complete, compliant referrals without extra admin.
01.
Right specialty, first time
Smart, dynamic forms guide clinicians to the right specialty and clinic at the point of referral.
02.
Validation pre-submission
PathAssist™ checks referral compliance in real time to eliminate rejections and avoid rework.
03.
Faster referrals
The Gateway® system auto-fills referral forms by extracting data from the patient record – saving time on every referral.
04.
No more word templates
Gateway® replaces outdated Word templates and manual entry.
05.
Clearer images, better care
Attach high-quality dermatoscopic images directly to the patient record.
Reducing the
referral burden
across Primary Care
Extend referral capability beyond the practice to reduce clinician workload.
Extended access support
Extended access teams can submit referrals on behalf of General Practice via Access®.
Wider primary care teams
Via® enables dentists and opticians to send referrals without General Practice involvement.
Efficient referral management
Gateway® simplifies processes and speeds access to care for patients.
Real-time
referral insights
Track referral activity in your practice to improve resource planning.
Live data at a glance
You can see live data by clinician, priority, service, and volume.
Variation made visible
You can spot variation and trends across the practice.
Better decision making
Access to data will support smarter, evidence-based decision-making.
Meet Refer-Owl
your clinically intelligent referral assistant
Not AI, but smarter. Refer-Owl applies locally defined clinical pathways to support clinicians at the point of referral, ensuring compliance and reducing the risk of rejections.
Do it once
Refer-OWL will help you complete referrals quickly which go to the right place, the first time.
Save time
Refer-OWL will reduce the total time you spend on every referral.
Clinical quality
Refer-OWL will help you make the referral meets the clinical criteria before it is submitted.
Why Primary Care chooses Gateway®
Save time, keep quality
Smarter digital referrals that save time and support clinical quality.
Stay compliant
Refer-OWL provides pathway guidance to meet compliance criteria and avoid rework – enabling you to spend more time on patient care.
Eliminate rejections
Ensure referrals are complete and compliant with the help of Refer-OWL, before submitting them to the right service, the first time.
Less manual entry
Say goodbye to Word based referral forms as Gateway® auto-fills as much information from the patient record as possible.
Ease of access
Gateway® is available via PCARP and soon via PCSS procurement frameworks.
Support patient choice
The transformation in referral quality and management will support Secondary Care to turn on ‘directly bookable slots’ in eRS to improve patient choice.
Transparent pricing and support
Transparent pricing: unlimited training, free added features, and no hidden fees.
Integrated care services
Expand who can refer and where they can refer to, but bringing in lesser used community services to reduce pressure on acute care.